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You Can Fix VIRTUALLY Any Home Services Issue Via Your Smartphone with Michael Werner

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Nov 16, 2021

In this week’s episode of The
Propcast, Louisa speaks to Michael Werner, CEO and Founder of
HomeX, a
home services
platform for both homeowners and service providers, radically
improving the complex and fragmented home services industry. In
this episode they discuss the trends and problems that exist within
the residential home services industry and how these challenges can
be addressed through PropTech to create a complete consumer and
supplier service that creates jobs and is underpinned by the value
of being a positive force within the industry.

 

Companies Mentioned:

HomeX https://homex.com/ 

Allstate Insurance
https://www.allstate.com/

 

Shout Outs:

Stephanie Werner Payne,
Co-Founder
https://www.linkedin.com/in/swerner1/

Vincent Payen, Co-Founder
https://www.linkedin.com/in/vincent-payen-9b6b72a/

 

Key Insights From This Episode:

  • We’re building digital experiences that provide
    convenience and reduces the friction of taking care of a home –
    Michael Werner
  • Housing is way behind and it’d be great to help
    housing be able to make the same kind of leap that every other
    industry has made with digital technology – Michael
    Werner
  • Housing is central to our existence – Michael
    Werner
  • As you think about the next two to three or
    five years in the prop tech market, it’s going to be about
    digitisation. It is going to be about bringing the same kind of
    convenience to the home that has been brought to so many other
    areas – Michael Werner
  • The beauty of what we’re doing for contractors
    is we’re making their work more effective and efficient, and then
    we’re actually giving them jobs. And rather than giving them leads,
    we actually will give them a fully vetted job – Michael
    Werner
  • Shelter is so central, so critical to people’s
    lives that if we can make home life better, we’ve made a huge, huge
    contribution to the world – Michael Werner

 

Keywords: home
services, contractors, consumers, tech, trade, assistance, home
improvements

 

About Our Guests:

Michael Werner

https://www.linkedin.com/in/michael-e-werner-09258/ 

Michael is the Chief Executive
Officer and co-founder of HomeX. He has built HomeX to be a
positive force, leveraging technology to radically improve the home
services industry for consumers and service providers. Prior to
HomeX, Michael was President and CEO of Globe Union Group (Gerber
Plumbing Fixtures and Danze Faucets) and served as President of
Werner Ladder Co., a family operation that spanned 75
years.

Michael is a Phi Beta Kappa
graduate of Stanford University, where he earned a bachelor’s
degree in International Relations and a master’s degree in
Engineering Management and Science. Michael is past Chairman of the
Lymphoma Research Foundation, on the Executive Committee of the
Chicago Council on Global Affairs, and has been active in the
Economic Club of Chicago, the Young Presidents Organization, and
the National Kitchen and Bath Association. When he’s not working or
volunteering, you’ll find him with his family at hockey games or on
his skis, mountain, or road bikes. He resides in Chicago with his
wife Laura and they have three grown children, including Stephanie
Werner-Payen, who is a co-founder of HomeX.

 

About HomeX

HomeX is a first of its kind
home services platform for both homeowners and service providers,
radically improving the complex and fragmented home services
industry. HomeX is making home maintenance less complicated for
homeowners by providing quick, trusted solutions for issues that
arise related to heating, cooling, plumbing, electrical systems and
appliances. Scaled amid COVID-19, HomeX Remote Assist provides
virtual, personalized solutions with expert guidance through video,
call, or chat. The HomeX suite of business solutions helps
established, local service companies thrive, automating their
booking, driving qualified demand, simplifying their operations and
improving their holistic customer experience.

 

About HomeX Remote Assist

Remote Assist is a virtual
service from HomeX that connects homeowners to trained technicians
who can offer expert advice, a diagnosis, or one-on-one guidance
through the repair process right over a phone or video call. With
professional, personalized attention — and at a fraction of the
typical in-home service fee — Remote Assist is the quick and
contactless answer to homeowner headaches. If the issue is complex
enough to require hands-on support, HomeX can book you an in-home
visit from a trusted home pro to finish the job quickly and
efficiently. Remote Assist is also now available on the HomeX app,
so homeowners can access a trusted expert from anywhere.

 

About Our Host

Louisa Dickins


https://www.linkedin.com/in/louisa-dickins-ab065392/?originalSubdomain=uk

Louisa started her career in
property working at a well-known estate agency in London. Realising
her people skills, she moved over to Lloyd May to pursue a career
in recruitment. She now is a Director at
LMRE, who are a specialist recruitment firm driven
by PropTech and recruitment professionals, and Louisa oversees
their 5 core areas. Louisa co-founded LMRE and provides a
constructive recruitment platform to the new disruptors in real
estate. Louisa is also on the board of Directors at UK PropTech
Association (UKPA).

 

About LMRE

www.lmre.tech

LMRE believe there is a better
way to recruit.
LMRE focus on a more comprehensive, client led focus
delivering exceptional talent to the place at the time. They are
passionate about the industry and passionate about people’s
careers. LMRE spend time with each client to become and an
extension of the business, and their transparency and core values
help them grow with the sector. LMRE simplify recruitment and
innovate with our clients and evolve the people driven, PropTech
community.



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