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How Can Hyperlocal Warehouse Solutions Reduce Barriers To Entrepreneurship For People On The Fringe Of Society? With Tyler Scriven and Maxwell Bonnie

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Oct 12, 2021

In this episode of The Propcast,
Louisa talks with Tyler Scriven and Maxwell Bonnie from Saltbox
about making warehouses and logistics accessible to everyone in
e-commerce. We discuss creating hyperlocal logistics centres, what
this means for diversity and reducing the barriers to
entrepreneurship for everybody across the board. We talk about
building a compelling brand and recruiting the right people to
deliver a mission which is much bigger than just warehouses and
logistics.

 

Companies Mentioned

Saltbox https://www.saltbox.com/

Techstars https://www.techstars.com/

Shopify https://www.shopify.co.uk/

Bessemer Venture Fund https://www.bvp.com/

 

Key Insights From This Episode

  • ’I’m drawn to really hard problems that have a
    big impact.’
    – Maxwell Bonnie
  • ‘I also encountered this ugly, dark side of
    digital commerce, which was having to source all of the
    goods.’
    – Tyler Scriven
  • ‘I found that I was, along with millions of
    other smaller e-commerce entrepreneurs, pushed to the fringes of
    the real estate ecosystem. And implicitly also pushed to the
    fringes of the entrepreneurial ecosystem at large, because we were
    forced to work in basements, garages and self-storage
    facilities.’
    – Tyler Scriven
  • ‘There is this simple reality, which is that
    e-commerce begins and ends in the physical world. It will always be
    that way until we moved to purely digital products.’

    – Tyler Scriven
  • ‘Logistics begins with the warehouse, plain and
    simple.’
    – Tyler Scriven
  • ‘We’re creating access to that infrastructure,
    and we’re doing that in a way that reflects the fact that our
    primary user, that merchant, is a human… The very basic idea is
    human centric logistics.’
    – Tyler
    Scriven
  • ‘You could summarise it by saying that what
    we’re doing is we are creating an access to critical logistics
    infrastructure… in a way that makes it very approachable, very
    accessible by a normal person but without any sort of meaningful
    trade-offs to the efficiency or productivity of those
    tools.’
    – Tyler Scriven
  • ‘Very quickly what we realised what’s actually
    happening during the pandemic was this exponential growth in
    adoption of digital commerce. When people were just buying more
    online because they weren’t leaving their homes. That was like
    gasoline on the fire.’
    – Maxwell
    Bonnie
  • ‘A small business seeking to work with a very
    large 3PL is challenging. The incentive structure of that 3PL is
    just not aligned to meet the needs of that small business.’

    – Tyler Scriven
  • ‘One of the things we were seeing is the
    demographics and firmographics of who our customer base is,
    reflecting the changing dynamics of people who are business
    owners.’
    – Maxwell Bonnie
  • ‘We’re seeing that it’s more heavily index with
    more women as founders of these (e-commerce) companies, and more
    heavily indexed on people in persons of colour. Where traditionally
    you see something like 70-80% white males, we see like more of a
    50/50 split, which is very interesting.’

    Maxwell Bonnie
  • ‘The issue that we need to address is that when
    one pursues a business, like the sort of businesses that are built
    at Saltbox, they often are doing so without operational leverage in
    a way that’s going to help them to grow faster and achieve their
    goals. And so, we want to solve that.’
    – Tyler
    Scriven
  • ‘As a founding team of essentially three
    minorities, we’re a pretty unique founding team… we are building a
    culture that is attractive to a diverse array of people. If you
    asked me that the key to that, if we are doing it well, is to treat
    everyone the same. It’s not rocket science.’

    Tyler Scriven
  • ‘Warehousing is the means to the end. So you
    have this attractive mission. There’s a story that people want to
    be a part of. And then you have internally a culture where people
    feel supported and feel that they can be themselves. We talk a lot
    about self-awareness, talk a lot about vulnerability as key tenants
    of our culture, so when you have that in place, those are like the
    little kernels of a culture that people can feel comfortable. With
    that, we can attract the right people who want to be part of us
    achieving our ambitious mission.’
    – Maxwell
    Bonnie
  • Tyler – ‘As we think about the future of
    logistics and in particular, the future of logistics for small
    companies, we believe in essence that this is something that every
    company will need in the future, and they’ll need it in a way that
    is much more humanised, in much smaller scale, much more flexible,
    much more approachable. And that’s really the vision that guides
    us.’
    – Tyler Scriven|
  • ‘We think that in a world in which there is
    some trillion-ish dollars worth of market cap of companies that are
    enabling things to be sold online today that surely there’s a few
    tens of billions at least for companies that enable those things to
    get to where they’re going. And that’s exactly where we’re
    focused.’
    – Tyler Scriven

 

About Our Guests

Tyler Scriven

https://www.linkedin.com/in/tylerscriven/ 

A thoughtful, dynamic, and
innovative entrepreneur, Tyler is currently the Founder & Chief
Executive Officer of 
Saltbox, a venture-backed startup building workspace
and logistics infrastructure to power the future of
commerce. Saltbox was founded in 2019 and is on a rapid
growth trajectory.

 

From 2016 to 2018 Tyler served
as the Founding Managing Director of 
Techstars Atlanta, a global early-stage venture
capital investment fund. At Techstars he led investments in dozens
of early-stage startups.

 

From 2009 to 2016 Tyler served
as Head of Operations and Chief of Staff at 
Palantir Technologies, the world’s leading big
data analytics software provider. During his tenure at Palantir he
built and led people operations, recruiting, IT, real estate,
corporate development, and various other operational functions. His
responsibilities led him to build and lead teams across the globe,
including Europe, the Middle East, Asia-Pacific, and
India.

As a key member of the company’s
executive team, Tyler was broadly engaged in scaling the operations
of the business from 100 to nearly 2,000 employees and saw the
company grow to become one of the most valuable technology
companies in the world.

 

Tyler currently sits on the
board of directors of the 
Serenbe Land Corporation, a pioneering and
nationally renowned wellness community connected to nature on the
edge of Atlanta.

 

Tyler began his career in 2005
with J.P. Morgan, and worked in the fields of private equity and
investment banking in New York City prior to moving to San
Francisco in 2009. He holds a bachelor’s degree in American Studies
and Economics from The University of Virginia. 

 

He currently resides in Atlanta,
GA with his wife Faith, and son Patterson.

 

Maxwell Bonnie

https://www.linkedin.com/in/maxwellbonnie/

Maxwell Bonnie is one of the
cofounders of Saltbox, currently leading all aspects of the
Member Lifecycle and Product. Prior to Saltbox, Maxwell helped
build the Customer Experience and Bionic Operations teams at
FullStory and was part of the leadership team in the Research and
Operations departments at Bridgewater Associates.

 

Maxwell received his bachelor’s
degree in American History from The University of Virginia, and his
master’s in Economic Development from Georgia State
University.

 

About Our Host

Louisa Dickins


https://www.linkedin.com/in/louisa-dickins-ab065392/?originalSubdomain=uk

Louisa started her career in
property working at a well-known estate agency in London. Realising
her people skills, she moved over to Lloyd May to pursue a career
in recruitment. She now is a Director at 
LMRE, who are a specialist recruitment firm driven
by PropTech and recruitment professionals, and Louisa oversees
their 5 core areas. Louisa co-founded LMRE and provides a
constructive recruitment platform to the new disruptors in real
estate. Louisa is also on the board of Directors at UK PropTech
Association (UKPA).

 

About LMRE

www.lmre.tech

LMRE believe there is a better
way to recruit. 
LMRE focus on a more comprehensive, client led
focus delivering exceptional talent to the place at the time. They
are passionate about the industry and passionate about people’s
careers. LMRE spend time with each client to become and an
extension of the business, and their transparency and core values
help them grow with the sector. LMRE simplify recruitment and
innovate with our clients and evolve the people driven, PropTech
community.

 

Resources Mentioned

Saltbox https://www.saltbox.com/

Saltbox Fulfilment https://www.saltbox.com/fulfillment

Techstars https://www.techstars.com/

Shopify https://www.shopify.co.uk/

Bessemer Venture Fund https://www.bvp.com/ 



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