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Driving Efficiencies in Real Estate with David Fuller-Watts and Ben Chesser

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Dec 1, 2020

Summary: In this episode The Propcast we talk
to David Fuller-Watts from Mallcomm, and Ben Chesser from Coniq
about driving efficiencies in real estate. 

 

The Propcast by Louisa Dickins, Co-Founder of LMRE the leading
Global PropTech recruiter brought to you in partnership with UK
PropTech Association, The UK PropTech Association is a membership
organisation to drive the digital transformation of the property
industry. This show will focus on connecting the Proptechs, real
estate funds and VC’s globally…and get everyone talking about
innovation of the build to rent environment.

 

About Our Host

Louisa Dickins

Louisa started her career in property working at a well-known
estate agency in London. Realising her people skills, she moved
over to Lloyd May to pursue a career in recruitment. She now is a
Director at LMRE, who are a specialist recruitment firm driven by
PropTech and recruitment professionals, and Louisa oversees their 5
core areas. Louisa co-founded LMRE and provides a constructive
recruitment platform to the new disruptors in real estate. Louisa
is also on the board of Directors at UK PropTech Association
(UKPA).

 

About LMRE

LMRE believe there is a better way to recruit. LMRE focus on a
more comprehensive, client led focus delivering exceptional talent
to the right place at the right time. They are passionate about the
industry and passionate about people’s careers. LMRE spend time
with each client to become and an extension of the business, and
their transparency and core values help them grow with the sector.
LMRE simplify recruitment and innovate with our clients and evolve
the people driven, PropTech community.

 

About Our Guests

David Fuller-Watts

David is an experienced Senior Business Development director
and IT specialist with leading edge experience in SaaS technology
solutions, product development & digital marketing strategy in both
EU and USA. David has worked in the real estate sector for over 15
years, and leads the product development of the award winning
PropTech platform Mallcomm, used by more than 350 commercial real
estate destinations to manage communications, operations, retail
and community engagement. Mallcomm as a 360-degree integrator for
managing and engaging real estate communities, tenants, operators,
suppliers, shoppers and other stakeholders. The product transforms
a user’s experience of the space, creates loyalty by connecting
people to places whilst delivering efficient operations,
significant budget savings and valuable insights.

 

Ben Chesser

Ben is an experienced CEO with a passion for market changing
disruptive technologies. For the last 15 years, Ben has focused on
bringing the rigour and measurability of the online retail world
into offline businesses, helping retailers and shopping malls
understand the true value of their customers. Ben founded Coniq in
2014 to make the advanced tools for the retail giant readily
available to every business in the industry. Coniq is today
recognised as one of the fastest growing customer engagement and
loyalty software companies in the world, by following Ben’s
founding principles of putting the customer first, Coniq’s loyalty
programs continue to deliver ongoing sales growth for
clients.

 

Resources mentioned

 

Insights from this Episode

  • The mall space is evolving really fast right
    now and the need for technologies is on top of everyone’s agenda
    – Ben Chesser
  • We believe that technology really has the
    potential to drive down the costs of operating a shopping centre –
    David Fuller-Watts
  • (Those who are thinking) about digital in
    the future, they’ve now jumped the top of the agenda. Because if
    you don’t do that, you don’t survive, so it’s accelerated and
    shaken out the industry incredibly – Ben Chesser
  • I always like to say that Mallcomm solves
    actual real problems, problems that people actually have a need
    solving is not technology for technology’s sake – David
    Fuller-Watts
  • Were not doing projects to win prizes or
    tick boxes, we really want to impact the businesses we work with
    and not a lot of vendors don’t do that – Ben
    Chesser
  • It’s about who you integrate with, how we
    get connection, what type of technology you can use… and any of
    those different types of connections, all at the same time –
    David Fuller-Watts

 

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